Terms & Conditions

Prices:

Our prices will not change between the placing of your order and delivery.

No order will be dispatched unless payment has been received in full.

 

Advice & Liability:

All information given on the web site and also provided verbally is to the very best of our knowledge correct and beneficial for the growing of Cercis. Treetyme will not accept liability for any loss or damage of any kind caused as a result of the advice and information given..

 

Availability:

When an order is confirmed we expect to the best of our knowledge to be able to supply. However plants are living things and sometimes after harvest and grading some rejections can be made which lowers the numbers available. We operate a first come, first served basis.

 

Pictures:

While all the pictures used on the website are genuine and reflect the potential of the plants, the individual flowering performance and growth of all the trees will vary according to the location and manner in which they are grown.

 

Closing sales date:

The last order date to ensure supply for spring planting in 2017 is 31st December 2016. However, it may be possible to fulfill later orders.

 

Substitute:

We will never substitute trees without your expressed approval.

 

Delivery:

A standard £15.00 charge is made for all deliveries to the UK mainland. This covers orders of up to 5 trees. For delivery outside the  UK mainland and to the rest of Europe the standard delivery charge for up to 5 trees is £40.00.

 

Refund policy:

Returns and refunds are at the managements discretion and  are not accepted unless the plants fail to grow due to a problem with them. Treetyme cannot accept responsibility for failure due to lack of proper care taken on arrival, planting and subsequent after care. A photo should be sent when making any claim. Please note that Cercis are slow to break dormancy in the first year and late May to June is typical for when the first buds appear.

Please note that Treetyme cannot guarantee that your tree will grow and will not provide any such undertaking. There is a risk associated with buying bare-rooted stock and almost inevitably some will die regardless of all of our best efforts.

 

Privacy:

Your details will be stored on our secure server and will not be given to any third party. They will be used for the execution of your order and therafter from time to time to advise you of new plants available from Treetyme.